A call is made from the SafeTCard device to our 24/7 Alarm Receiving Centre. The operator can access any information associated with the device (e.g. user details, employer, escalation contacts, instructions etc.) and hear what is occurring in the device’s surroundings. The operator listens, assesses the situation, and responds appropriately, including dispatching emergency services if required. All audio is recorded at the Alarm Receiving Centre and can be released upon Police request. The device will also communicate with GPS and WiFi for your location*. *GPS location may not be obtained if alert is activated indoors, Yellow Voice feature can be used if not at a fixed site.
We offer different training options including face-to-face, virtual, guides, and videos. For the ID, we can offer a SCORM file which can be added to your internal Learning Management Systems.
The App cannot be shared as it is associated with an individual’s phone. Our other devices can be allocated to individuals or shared. Users can be individual names, titles, or locations.