Employees of home and community care organizations are often required to be lone workers in external locations. Employees in rural and remote areas are also often working in isolation, particularly when driving and visiting client homes.
These terms can be more clearly defined as follows:
Working Alone: to work alone in the home and community care context means to work at a worksite as the only worker of the employer or contractor at that worksite, meaning you are a lone worker.
Working in Isolation: means the person is working alone and away from access to rapid support from other employees or emergency services in the event of injury, ill health or emergency.
Working in an External Location: an employee is working in a physical environment that is not under the direct control of the employer
Below is a list of industries where you will commonly come across lone workers: